Booking your COVID-19 vaccination

Provided you’re feeling well and you’re not in isolation or quarantine, attend your COVID-19 vaccination appointment. If you can’t make it, reschedule or cancel your appointment.

Who we’re vaccinating

Everyone aged 12 years and over can book in for a COVID-19 vaccination.

More information on our COVID-19 vaccine eligibility page.

How to book

Make a booking:

*MyDHR bookings are unavailable for people aged 12-15 or those without a Medicare card. Please call us on 02 5124 7700, 7am to 7pm, daily to book a vaccination appointment at an ACT Government COVID-19 mass vaccination clinic instead.

How to book if you don't have a Medicare card

Getting a COVID-19 vaccine is voluntary and free for everyone in Australia, even if you are not an Australian citizen or permanent resident.

This includes people:

  • without a Medicare card
  • overseas visitors
  • international students
  • migrant workers, and
  • asylum seekers.

If you don't have a Medicare card, you can book in for your free COVID-19 vaccination at:

If you’re not eligible for Medicare, you can still get proof of your COVID-19 vaccinations.

How to book online

Book your COVID-19 vaccination appointment online at an ACT Government COVID-19 mass vaccination clinic using MyDHR.

  1. Sign up to MyDHR and confirm you’re eligible to get vaccinated. An invite to book an appointment will be sent to you within 24 hours of signing up.
  2. Sign in to MyDHR to schedule your COVID-19 vaccination appointment. You will receive a text message or email confirming you've booked within the hour. Your second dose appointment will be made during your first visit.

Tips for booking online

If your MyDHR account is not recognising your Medicare card, it could be because:

  • You may be entering the number incorrectly

When filling out the Medicare number, please note the format needs to be XXXXXXXXXX-X where the last digit (IRN) is what appears next to your first name on your Medicare card.

Include the hyphen ( - ) when filling out your Medicare number before you enter the IRN number.

Medicare Card

  • You have a new Medicare card

    Your Medicare number changes when you get a new card.

    If you haven’t attended a public health facility in the ACT since getting a new card, call 02 5124 7700 (press option 1) for MyDHR technical support. They can update your Medicare card in the system so you can book online.
  • You’ve never accessed the public health system in the ACT.

    Call the ACT COVID-19 Vaccination Line on 02 5124 7700 (7am to 7pm, daily) to make an appointment.

If you're still having issues booking online:

Please note MyDHR bookings are unavailable for people aged 12-15 or those without a Medicare card. Please call us on 02 5124 7700, 7am to 7pm, daily to book a vaccination appointment at an ACT Government COVID-19 mass vaccination clinic instead.

Where to get vaccinated

COVID-19 vaccinations are being offered in the ACT at:

Free public transport to ACT Government COVID-19 vaccination clinics

Transport Canberra is providing free transport on bus and light rail for anyone travelling to any ACT Government COVID-19 vaccination clinic.

Free travel includes family, carers, guardians, support people and children accompanying the person getting vaccinated.

To access free travel, individuals need to show proof of their COVID-19 vaccination booking at an ACT Government clinic to the driver or customer service officer (upon request).

You can plan your trip ahead of time using Transport Canberra’s Journey Planner.

Getting to the AIS Arena COVID-19 mass vaccination clinic

Individuals going to the AIS Arena COVID-19 mass vaccination clinic can make use of the Rapid 9 (R9) from Dickson and Belconnen interchanges.

The service will divert slightly to drop off and pick up customers from the AIS Arena COVID-19 mass vaccination clinic.

The service operates every 15 minutes on weekdays and every 30 minutes on weekends.

The R9 will run until after the AIS Arena clinic finishes its last appointment.

For more information, see a map of the bus service (PDF 80KB).

Getting to the Canberra Airport COVID-19 mass vaccination clinic

Individuals going to the Canberra Airport COVID-19 mass vaccination clinic can make use of a free shuttle bus service from the Airport Terminal bus stop to the Canberra Airport COVID-19 mass vaccination clinic.

The shuttle service operates from 7.50am until 4pm, 7 days a week with services every 15 minutes.

Individuals can connect with the Rapid 3 from the Airport Terminal stop.

For more information see a map of the shuttle service (PDF 692KB).

Preparing for your COVID-19 vaccination

Find out what you can do to prepare yourself for a COVID-19 vaccination, including providing informed consent.

Cancelling or rescheduling your appointment

If you can’t make it to your appointment at an ACT Government COVID-19 vaccination clinic because you’re unwell, have COVID-19 symptoms or for other reasons, you can reschedule or cancel your appointment by:

Frequently asked questions

Got a question on COVID-19 vaccines? Please see our COVID-19 vaccine frequently asked questions page.

acknowledgement icon
Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: September 24 2021