Face masks

Face masks have been an essential tool throughout the COVID-19 pandemic in stopping the spread of the virus.

Wearing a face mask can help protect you and those around you.

Face masks can stop viruses spreading in the air when you talk, cough, sneeze and laugh, which lowers your chance of spreading or catching the virus.

The Canberra community is encouraged to continue to stay COVID Smart, including wearing a face mask on public transport and in public indoor spaces if you can.

Masks are also strongly recommended in indoor public spaces for people who have tested positive to COVID-19 if they need to leave the home, and for household contacts of people with COVID-19.

Where must I wear a face mask?

Face masks remain mandatory in the following situations:

  • staff and visitors entering a high-risk setting, including:
    • hospitals
    • residential aged care facilities
    • residential accommodation facilities that support people who require frequent, close personal care and who are vulnerable to severe disease
  • staff providing a service to a person with a disability which is funded or provided:
    • under the National Disability Insurance Scheme (NDIS), or
    • by the ACT Government for the primary purpose of supporting people living with disability, for example, Special Needs Transport Service.
  • staff who are working for an in-home and community aged care provider.

When can I remove a face mask?

In settings where face masks are mandatory, a person may remove their face mask in the following situations:

  • when consuming food, drink or medicine
  • when communicating with a person who is deaf or hard of hearing and visibility of the mouth is essential for communication
  • if asked to remove a face mask to ascertain identity (for example, if asked by a police officer)
  • when the nature of a person’s work means that wearing a face mask creates a risk to health and safety
  • if it is necessary for the proper provision of goods or services
  • when undertaking vigorous exercise
  • because of an emergency
  • when it is required by law
  • if it is not safe
  • in accordance with hospital policies or procedures
  • when performing work in an indoor space, but only when:
    • in an office where no other people are present, or
    • when sitting or standing at a workstation, and
    • 1.5 metres away from any other person.

If a face mask is removed in any of the circumstances mentioned above, a person must resume wearing the face mask as soon as practical after the circumstance ends.

Who does not need to wear a face mask?

There is no requirement to wear a face mask for children under 12.

This remains at the discretion of parents and carers.

A person is not required to wear a face mask if they have a physical or mental health illness or condition, or disability, which makes wearing a face mask detrimental to their condition.

A formal written exemption for not wearing a face mask based on the above conditions is not required under the public health direction.

Under the public health direction, an authorised officer is permitted to question why you are not wearing a face mask however, a verbal response is sufficient.

If you would like documentation, you can ask your registered health practitioner or disability care provider to issue a letter confirming your inability to wear a mask.

Businesses and workplaces

Businesses and workplaces should ensure the work of the business does not put the health and safety of workers and others at risk.

Businesses should consider whether to implement mask wearing policies within their workplaces as part of their COVID Safety Plan.

A business may develop policies for employees, clients and visitors entering the premises to help meet Work Health and Safety laws.

This will be particularly relevant for all businesses and workplaces which employ staff in customer-facing roles to protect vulnerable people who must access these premises and services.

More information for businesses on considerations for keeping their business COVID Smart is available on the ACT Business Hub.

Types of face masks

Different types of face masks are available:

  • cloth face mask
  • surgical face mask
  • P2/N95 respirator

Face masks can provide additional protection, particularly when measures like physical distancing are difficult to maintain. The effectiveness of face masks depends on the type of mask, and consistent and correct use.

Surgical masks or well fitting, triple-layered cloth masks are recommended for use by the general public when there is increased COVID-19 infection in the community, and if entering an indoor public setting where it could be difficult to maintain physical distancing.

Particulate filter respirators (PFRs), including P2/N95 respirators, are more effective than cloth and surgical masks at filtering very small particles such as viruses, and work best when worn with a tight seal to the face.

You may choose to wear a P2/N95 respirator to protect yourself when looking after a high-risk individual or to protect others if you have been identified as a high-risk contact. Where possible, physical distancing and other COVID Smart behaviours are still recommended even if a P2/N95 respirator is worn.

Further guidance on community face mask use by the national Infection Prevention and Control Expert Group is available on the Australian Government Department of Health and Aged Care website.

Fit your mask to your face

Always practise good hand hygiene – wash your hands with soap and water or alcohol-based sanitiser immediately before and after fitting your mask.

Make sure the face mask is fitted firmly to your face. To be effective, the mask must cover the nose, mouth and chin.

If your mask doesn’t fit your face well, air is likely to enter or escape through the gaps and will not be filtered.

When putting on your mask:

  • pinch the top of the mask to fit the shape of your nose
  • run your fingers across the top from the midline to the sides of the mask to ensure the shape of the mask fits well
  • adjust the side elastic or ties to tighten the sides of the mask for a good fit
  • the bottom edge of the mask should fit snuggly under your chin.

If you’re a health professional, follow the guidance of your workplace.

Fit check your mask before entry into any infectious zone. More information about fit-testing and fit-checking can be found on the NSW Clinical Excellence Commission website.

Tips for people who wear glasses

Make sure your mask is fitted properly, for more information see fit your mask to your face above.

Wipe your lenses before wearing them

Using an anti-fogging solution and microfiber cleaning cloth, or gently washing your lenses with soap and water (or shaving cream) before wearing them may help. This will keep water droplets from building up and fogging your lenses.

Adjust your glasses

Pushing your glasses forward on your nose will allow more air to circulate and keep your breath from fogging up your vision.

Rest your glasses over your face mask

Try pulling your mask up over your nose and rest your glasses on top of it. This will block the air from escaping and prevent fogging. If you try this, make sure your mask still fits properly over your face. Your nose and mouth should be completely covered, and there should be minimal air leaking from the edge of the mask when you breathe out.

How to wear your mask properly

How to safely wear and put on your mask

How to safely remove your mask

Bin your face mask correctly

When you’re finished with your single-use face masks, remember to dispose of them correctly too.

  • remove your mask from the ear straps and don’t touch the front of the mask
  • consider snipping your ear loops to protect wildlife
  • when possible, place your used mask into a sealed bag to ensure others won’t touch it
  • dispose of your mask immediately in the general waste bin, preferably a bin with a fitted lid
  • wash your hands (or use hand sanitiser if soap and water is unavailable)

Please don’t dispose of your masks in recycling, as single-use face masks contain soft plastics which can’t be recycled.

Downloadable posters

Face mask poster - Face masks are encouraged here
Face mask poster - Face masks are encouraged here
Face masks poster - Face masks are strongly encouraged here
Face masks poster - Face masks are strongly encouraged here
Face masks poster - Face masks welcome here
Face masks poster - Face masks welcome here

Downloadable social tiles

Face mask poster - Face masks are encouraged here
Masks are strongly encouraged
Inside? Wear a face mask
Masks provide extra protection. Wear one if you can.
Face masks welcome here
Face masks highly encouraged
Wear a mask please
Masks provide extra protection. Wear one if you can.
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Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: October 20 2022