Real estate auction, display homes and open house inspections

What can I do?

  • From 12 noon on Friday 19 June 2020, real estate auctions, display homes and open house inspections are able to have a maximum of 100 people (including staff and homeowners) attend, or one person per 4 square metres, whichever is lesser.

What can’t I do?

  • Hosts should ensure people don’t congregate in large groups at an open home or auction.

What are my responsibilities?

  • Hosts of real estate auctions, display homes and open house inspections must have a COVID Safety Plan in place.
  • Hosts are required to ask all attendees for their first name and phone number and record it along with the date and time they attended the house or auction. Details can be safely destroyed after 28 days.
  • Hosts should carefully manage the entry, exit and flow of people through the house.
  • Hosts should ensure high touch areas are regularly cleaned.
  • Clients should maintain physical distancing of 1.5m from each other.

What are the community responsibilities?

  • Attendees should ensure they observe physical distancing of 1.5 metres where not from the same household.
  • Maintain physical distancing of 1.5 metres.
  • Maintain personal hygiene, including regular hand washing.
  • Stay home if unwell.
  • Get tested if you have COVID-19 symptoms.

What does the public need to know?

  • ­Restrictions are easing but your responsibility hasn’t.
  • Continue to practise good hand and respiratory hygiene, physical distancing, stay home if you are unwell and get tested if you have symptoms of COVID-19.
  • You should also download the COVIDSafe app and ensure you provide your first name and contact number to any businesses that are required to ask for contact tracing purposes.
  • Be sensible when you have people over at your residence and have your own control measures in place. Know who is there and at what times, download the COVIDSafe app, join Flu Tracker and participate in important YourSay Community Panel engagements and health surveys that will help the ACT respond the best that it can.

Real Estate

Refer to the Fact Sheet for Real Estate for further advice.

Auction Houses

Can auction houses reopen?

All auction houses are allowed to operate with a maximum of 100 people (excluding staff) or one person per 4 square metres, whichever is lesser, with physical distancing of 1.5 metres from others.

Do auction houses need to keep records of attendees?

Operators and agents of auction houses are required to ask attendees for their first name and contact details. This information will assist with contact tracing efforts, if required. If provided, keep this record together with the date and time at which the person attended for 28 days. It can be securely destroyed after 28 days.

Body corporates (residential complexes)

What is the role of a body corporate in minimising gatherings in common areas of a building?

It is the responsibility of the body corporate to take reasonable steps to prevent a gathering occurring in the shared areas of the premises, such as the lifts, gym and pool areas.

What steps should a body corporate take to help minimise gatherings in common areas of a building?

Body corporates should post signs reminding people about physical distancing in shared spaces. Visit the Resources page for printable posters about good hygiene that can be used in shared spaces.

Can an apartment complex pool operate?

Yes. However, limits apply to the number of persons allowed within the pool complex. There should be no more than 100 people or one person per 4 square metres, whichever is lesser, within the pool area at any one time.

Physical distancing of 1.5 metres should be observed by persons using the pool area.

Can an apartment complex gym operate?

Yes. Shared gym spaces in residential complexes however the number of persons allowed within the pool complex. There should be no more than 100 people or one person per 4 square metres, whichever is lesser

However, it is the responsibility of the body corporate to take reasonable steps to arrange appropriate and increased cleaning of equipment and to prevent a gathering occurring in the shared areas of the premises.

This would include in the shared gym spaces within an apartment complex.

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Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: June 19 2020