Booking your COVID-19 vaccination

COVID-19 vaccines are available for everyone aged 5 years and over.

How to book

Make a booking for your free COVID-19 vaccine at:

• an ACT Government COVID-19 vaccination clinic
  • online – using the ACT Government booking system MyDHR*
  • over the phone – call the ACT COVID-19 vaccination booking line on 02 5124 7700, 8am to 5pm (Monday to Friday)
• a GP – use the vaccine clinic finder
• a pharmacy – use the vaccine clinic finder

*MyDHR bookings are unavailable for people aged 5 to 15 years or those without a Medicare card. Please call us on 02 5124 7700, 8am to 5pm (Monday to Friday) to book a vaccination appointment at an ACT Government COVID-19 vaccination clinic instead.

Where to get vaccinated

COVID-19 vaccinations are being offered in the ACT at:

• ACT Government clinic: Access and Sensory Clinic, 8:30am-3pm, Mondays and Saturdays - 24 Parkinson Street, Weston
• ACT Government clinic: AIS Arena clinic, 8am-5pm daily - 26 Leverrier St, Bruce **walk-ins now available at the AIS Arena clinic** (closing on 31 May)
• Participating GPs
• Participating pharmacies
• Winnunga Nimmityjah Aboriginal Health and Community Services

Cancelling or rescheduling your appointment

If you can’t make it to your appointment at an ACT Government COVID-19 vaccination clinic because you’re unwell, have COVID-19 symptoms or for other reasons, you can reschedule or cancel your appointment by:

• logging into your MyDHR account, or
• using our cancellation form, or
• calling the ACT COVID-19 vaccination booking line 02 5124 7700 between 8am to 5pm Monday to Friday.

How to book if you don't have a Medicare card

If you don't have a Medicare card, you can book in for your free COVID-19 vaccination at:

• an ACT Government COVID-19 vaccination clinic – call the ACT COVID-19 vaccination booking line on 02 5124 7700, 8am to 5pm (Monday to Friday)
• GP respiratory clinic (YourGP@Crace or Lakeview Respiratory clinic in Tuggeranong), or
• at a participating pharmacy.

If you’re not eligible for Medicare, you can still get proof of your COVID-19 vaccinations.

How to book online at an ACT Government clinic

Book your COVID-19 vaccination appointment online at an ACT Government COVID-19 mass vaccination clinic using MyDHR.

1. Sign up to MyDHR and confirm you’re eligible to get vaccinated. An invite to book an appointment will be sent to you within 24 hours of signing up.
2. Sign in to MyDHR to schedule your COVID-19 vaccination appointment. You will receive a text message or email confirming you've booked within the hour. Your second dose appointment will be made during your first visit.

If you need extra help, see Tips for using MyDHR.

Tips for using MyDHR

Please read the tips below, before accessing MyDHR.

If your MyDHR account is not recognising your Medicare card, it could be because:

• You may be entering the number incorrectly

When filling out the Medicare number, please note the format needs to be XXXXXXXXXX-X where the last digit (IRN) is what appears next to your first name on your Medicare card.

Include the hyphen ( - ) when filling out your Medicare number before you enter the IRN number.

• You have a new Medicare card
  
  Your Medicare number changes when you get a new card.
  
  If you haven’t attended a public health facility in the ACT since getting a new card, call 02 5124 7700 (press option 2) for MyDHR technical support. They can update your Medicare card in the system so you can book online.

• You’ve never accessed the public health system in the ACT.
  
  Call the ACT COVID-19 vaccination booking line on 02 5124 7700 8am to 5pm (Monday to Friday) to make an appointment.

If you're still having issues booking online:

• call the MyDHR technical support team on 02 5124 7700 (press option 2)
• see MyDHR Frequently Asked Questions.

Please note MyDHR bookings are unavailable for people aged 12-15 or those without a Medicare card. Please call us on 02 5124 7700, 8am to 5pm (Monday to Friday) to book a vaccination appointment at an ACT Government COVID-19 mass vaccination clinic instead.

Getting to ACT Government COVID-19 vaccine clinics

Transport Canberra is providing free transport on bus and light rail for anyone travelling to the ACT Government COVID-19 vaccination clinics.

Free travel includes family, carers, guardians, support people and children accompanying the person getting vaccinated.

To access free travel, individuals need to show proof of their COVID-19 vaccination booking to the driver or customer service officer (upon request).

People going to the AIS Arena clinic can use the Rapid 9 (R9) from Dickson and Belconnen interchanges. The service will divert slightly to drop off and pick up customers from the clinic.

You can plan your trip ahead of time using Transport Canberra’s Journey Planner.

Specialist COVID-19 vaccination service

The AIS Arena runs a weekly specialist COVID-19 vaccination clinic for a small portion of the population who are most at risk of developing a severe reaction following a COVID-19 vaccination or who experience severe needle phobia.

Please speak to your GP, treating specialist or health care provider if you have:

• had an anaphylactic reaction following a COVID-19 vaccination
• a prior history of allergic reactions or anaphylaxis to vaccines or vaccine ingredients
• a severe phobia of needles.

They will assess your suitability for a COVID-19 vaccine and may provide a referral to ACT Health for review.

Following assessment, ACT Health may contact you to arrange for you to receive your COVID-19 vaccine at the special clinic at the AIS Arena.

People with a history of severe allergy to foods, venom or medications, including latex should be able to be vaccinated in the community.

If you have any concerns or questions, we strongly recommend you speak to a GP or health care provider.

Frequently asked questions

Got a question on COVID-19 vaccines? Please see our COVID-19 vaccine frequently asked questions page.

Related links

• COVID-19 vaccines: booster and third doses
• COVID-19 vaccines for children
• Preparing for your COVID-19 vaccination
• Information for people with disability and disability care workers
• Information for aged care workers
• Information for employees that require COVID-19 vaccination
• COVID-19 vaccine frequently asked questions
• Latest news on the COVID-19 vaccine rollout in the ACT