Your City and Community

Who is responsible for social distancing?

It is everyone’s responsibility.

Everyone should be practising social distancing when in public.

This includes if you are a café or restaurant to order takeaway food, at the supermarket, or outside exercising.

Customer service businesses need to encourage social distancing by changing their usual processes. This might mean limiting the number of people allowed inside, or marking 1.5 metre distances on the ground for you to stand on. All businesses must adhere to the 1 person per 4 square metre rule.

Be understanding of any additional precautions introduced by businesses to protect staff and customers.

Be kind to others if they ask you to follow these new precautions.

For more on protecting yourself from COVID-19, visit our Protect Yourself page.

For more on how businesses can adapt, visit our Business Hub.

Can I hold an event if it's important? Like a wedding or funeral?

For the latest advice, visit our Groups and Gatherings page.

More information is available on the Canberra Cemeteries website.

You can find more information on social distancing on our Protect Yourself page.

You will find more about businesses in ACT at our Business Hub.

Can my place of worship and other religious services continue to operate during the COVID-19 pandemic?

Yes - although not in the way they normally would. For the latest advice, visit our Groups and Gatherings page.

Strict social distancing requirements apply to places of worship, meaning that rules like 'no more than 10 people per gathering', 'one person per four square metres' and '1.5 metres of distance between people' still need to be adhered to.

Churches and other places of worship will be considered places of work so that services can be live streamed to the community.

You will find more about businesses in ACT at the Business Hub.

Should I be using public transport?

You can find the latest information about public transport in the ACT on our Transport page.

For updates on any service disruptions to bus services please visit the ACT Transport website.

What are my consumer rights while the COVID-19 pandemic is happening?

Visit the ACCC website to find the latest information on consumer rights, travel, memberships and event cancellations in relation to COVID-19.

What are the rules for overseas or interstate travel?

You will find the latest on overseas or interstate travel on the our Travellers page.

You will find the latest on travel restriction exemptions on the Australian Department of Home Affairs.

What is the impact on sports in the ACT?

From 16 May 2020, social sporting activity can recommence in outdoor spaces with a maximum of 10 people.

This phase focuses on social participation, training, activities within small groups and with continuing emphasis on physical distancing, personal and respiratory hygiene. Under this first phase, any physical contact, sharing of equipment and use of communal facilities is discouraged. If equipment needs to be shared, it will require proper cleaning and disinfecting during and between sessions.

Later phases will aim to progressively reintroduce larger groups, indoor sports and venues, full training in groups of more than 10, allowances for spectators and competition.

General hygiene and physical distancing principles will continue to apply.

For more information see the Sport and Recreation website.

I work at an NGO that provides services to vulnerable people. How can I best look after my clients during COVID-19?

Please visit the Non-Government Community, Disability and Health Service Providers page for more information and advice.

acknowledgement icon
Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: May 26 2020