Please use public transport only if necessary and only if you are feeling well.
If you are unwell
Do not use public transport if you are unwell or in quarantine or isolation.
If you need to travel home for quarantine, please use a personal mode of transport if available.
Visiting a testing centre
People who are in quarantine who need testing, or people who are symptomatic, can use public transport, rideshare or taxi to get to a testing centre, as long as they take appropriate precautions. These are:
- Sitting in the backseat of a taxi/rideshare
- Wearing a mask if you have one
- Practising good respiratory hygiene/cough etiquette
- Maintaining physical distance from all other people, including transport staff, drivers and passengers
- Washing hands before and after travel
If possible, use a private mode of transport, such as a private car.
Public transport services
There are currently no changes to timetables, but services are operating a bit differently to keep everyone safe.
Please note that Transport Canberra has planned network improvements starting on 18 July.
When travelling on public transport, please :
- use MyWay or pre-purchase tickets as drivers are not accepting cash
- tap on and off each time you travel to help with COVID tracing if necessary
- use rear doors to enter and exit buses unless you need a low front door access
- always practise good hygiene
- maintain physical distancing of 1.5 metres at stops and stations
- spread out on board by leaving a seat or more if you can
- travel outside peak times if you can.
Other changes include:
- drivers do not accept cash
- front seats on buses are closed to give more space between drivers and passengers
- light rail doors open automatically so you don’t have to touch the button
- extra cleaning on light rail vehicles and buses and at stops and interchanges
- extra hygiene measures for staff including personal sanitiser for drivers.
If you are caring for a child who is using public transport, please discuss these changes with them.
All regular route services and school special services are operating.
However, please reconsider whether a child you care for needs to catch a bus.
Look at alternative transport if their route is crowded.
Special Needs Transport Service
This service is operating for enrolled students going to school in person.
To support each child’s need, any changes will be discussed with the schools and families.
If a passenger has COVID-19
Buses, light rail vehicles, stops and stations are cleaned regularly so risk of transmission is low.
Details of any service identified as having had a confirmed COVID case on board will be published on the Confirmed case information page and shared on ACT Health and Transport Canberra social media channels and the Transport Canberra website.
If you have a registered MyWay card and your service is identified, ACT Health will try to contact you.
If you think you have been on an identified service, you can check with Transport Canberra on 13 17 10. You will need to provide the number of the registered MyWay card you used to travel.
If your service had a case identified, call the COVID-19 Helpline on (02) 6207 7244 for more information.
If you develop symptoms, please follow advice on the symptoms and getting tested page.
Driving and licenses
It’s a good idea to limit passengers from outside your household to one.
In a car, this might mean a passenger sits in the back. Clean the hard surfaces after travel.
Driving lessons are allowed.
Please cancel or postpone the lesson if you are feeling unwell.
You may need to limit the time of your lessons and stay within ACT borders.
All learner motorbike and car licences that expire between 23 March 2020 and 1 January 2021 will have their expiry date extended by 12 months.
You do not need to do anything and there is no associated cost.
You will not be issued with a new licence.
The police will know the new expiry date because they have access to the ACT licensing system.
If you need a replacement licence, apply online with Access Canberra.
New P-plate provisions
If you received your learner car licence before 1 January 2020 and it is extended, you will remain on the previous licensing scheme.
You will not be subject to the new requirements for obtaining a provisional car licence.
If you need to renew your learner licence after this extension, you will transition to the new licensing scheme.
You will then have to satisfy the requirements that started on 1 January 2020.
Holders of a current overseas licence who have become permanent residents have an additional three months to convert to an ACT licence.
This means you have six months in total to convert your licence.
Driver testing for overseas licence holders has ceased until further notice.
Interstate or external territory driver licences
Holders of an interstate or external territory driver licence who move to the ACT are required to obtain an ACT driver licence within three months of taking up residency in the ACT.
These licence holders will now have an additional three months to covert to an ACT licence, making six months in total.
Taxis and ride share
Taxis and ride share vehicles are operating in the ACT.
Do not use or drive a taxi or ride share vehicle if you feel unwell.
Passengers should sit in the backseat where possible. If you cough or sneeze, cover your mouth and clean hard surfaces with disinfectant wipes if possible.
Advice about wearing masks is on the Protect yourself page.
Drivers should put in place extra cleaning practices.
For example, clean surfaces with detergent or disinfectant wipes at the end of each shift.
If a passenger coughs or sneezes, ask them to use a tissue to cover their nose and mouth and clean hard surfaces before the next passenger gets in.
If you have COVID-19 symptoms and have no private means of transport to get to a centre for testing, please contact Healthdirect on 1800 022 222 to arrange alternative travel.