Training and wellbeing


COVID-19 Infection control training

Free nationally accredited training is now available to help ACT businesses be COVID safe.

This training aims to support businesses to re-open safely, reduce the risk of transmission of COVID-19 and support consumer confidence.

Fully funded training places are available in a selection of infection control Skill Sets for customer-facing workers (including business owners and supervisors).

The Skill Sets are designed to complement, rather than replace, existing non-accredited infection control training.

For more information go to the Skills Canberra website.

eLearning modules

Infection Prevention and Control eLearning modules

The Australian Commission on Safety and Quality in Health Care has developed a range of eLearning modules to provide information on the principles of infection prevention and control.

Although tailored for the health sector, this training is applicable to workers in a range of other settings.

You can find out more about these modules at the Australian Commission on Safety and Quality in Health Care website.

COVID-19 infection control training eLearning module

The Australian Government Department of Health has developed an online training module which covers the fundamentals of infection prevention and control for COVID-19.

Although tailored for the health sector, this training is applicable to workers in a range of other settings.

You can find out more about this module on the Department of Health website.

New infection control support program in development

The ACT Government has allocated $100,000 of funding for an infection control support program. An online platform will be developed to provide information to businesses about workplace health and safety, workers’ rights and how to keep safe and report non-compliance in the hospitality industry.

A tender for this work is open until 31 August and the contract is expected to start on the 21st of September. The request for proposal is available in Tenders ACT as the central point for managing ACT Government tenders. To view the documents please visit the Tenders ACT website.

Business Workshops and Events

Southern Region Business Enterprise Centre

The Southern Region Business Enterprise Centre (SRBEC) runs a number of free online events and training programs for businesses in the ACT region.

These events can help you develop new marketing skills, understand how to pivot your business or build a website

For more information go to the SRBEC events website.

Skilled Capital

Skilled Capital is an ACT Government program that is designed to tackle workforce demand by offering subsidised training opportunities to people so they can get skills that are sought after by employers.

Courses available through Skilled Capital range from certificate III to advanced diploma qualifications. Skills sets which are shorter training courses comprising 1 or more units of competency linked to a licensing requirement or an industry need, are also offered under Skilled Capital.

For more information go to the Skilled Capital website.


While COVID-19 is something we can't see or touch, it has had a deep impact on our community's mental health and wellbeing.

All Canberrans, and Canberra's business community, have needed to adapt to living a life restricted by the impacts of COVID-19. As a result, many people have had their lives and their livelihoods disrupted in some way.

Some businesses have been forced to let staff go, close temporarily or for good, and many business owners have needed to change their business and operating models.

These are not easy issues to tackle. They can be stressful, emotionally and physically draining, and cause immense anxiety - particularly when it comes to matters such as finances, people management and planning for the future.

Many people in our community have been doing it tough because of COVID-19, but it's important to know there is support out there to help you take care of your mental health and wellbeing.

Get immediate support

If you are having very strong feelings of worry, unease or fear and you are struggling to cope it is important to seek support.

If your situation is life-threatening, call triple zero (000) immediately for help or visit your nearest Emergency Department.

You can call or visit:

Looking after your own mental health and wellbeing

Whether you're a business owner, senior leader or a manager, to be best-equipped to support your employees, it's important that you prioritise your own wellbeing – both physical and mental.

Here are some practical tips you might find useful:

  • Make sure you are getting accurate information from credible sources, such as the ACT COVID-19 website.
  • Structure your days and establish a routine as best you can.
  • Establish regular sleeping patterns and make sure to get enough rest.
  • Look after your physical health, and find a way to stay active.
  • Keeping your mind active is just as important as staying physically active. Resilience programs can help you manage difficult thoughts, uncomfortable emotions and the many stresses of a changing work environment. Mindarma is free program offered via Healthier Work.
  • Moderate the amount of news you consume.
  • Try something each day that makes you feel good.
  • Participate in exercises that you find relaxing, and perhaps try therapeutic activities such as mindfulness, meditation and yoga.
  • Try to maintain perspective – there will be an end to the situation.
  • Seek out support, both practical and emotional. Talking to other people is one way to help make sense of your situation.

Source: Beyond Blue

In addition to speaking to colleagues and others you are close to, consider reaching out to fellow business owners and managers who can relate to your specific circumstances.

Don't be afraid to speak with your GP or a health professional if you find it hard to stop worrying.

For general information about mental health and wellbeing during COVID-19 visit the ACT Government's Mental Health and Wellbeing during COVID-19 website.

Digital mental health resources

The eMHPrac Directory is a directory of Australian, evidence-based, free (or low-cost), publicly funded digital mental health programs and resources, ranging from apps, to crisis helplines, to self-guided online programs. Explore the directory to learn about the incredible range of digital support available for Australians.

The VicHealth Top 10 Tips for Choosing a Healthy Living App is a practical guide to help you choose an app that works for you.

Additional resources:

Mindfulness apps

There are a range of apps to help manage stress and anxiety out there. Popular apps include:

Practical support for business owners and employers

The following information may be able to assist you during the COVID-19 pandemic.

Tailored business advice for ACT businesses

Canberra Business Advice and Support Service

The ACT Government is funding the Canberra Business Enterprise Centre to provide all local businesses up to four hours of free, tailored advice and access to online business development resources for business owners.

The service supports businesses to address the impact of COVID-19 on their business and offers one-on-one business management advice.

Phone (02) 6297 3121

Visit the CBEC website for more information.

Australian Small Business Advisory Service (ASBAS)

ASBAS Digital Solutions is funded by the Australian Government and offers small businesses low-cost, high quality advice on a range of digital solutions to help you meet your business needs and grow your digital capabilities.

It is funded by the Commonwealth Government.

ASBAS providers are now also offering general business advice to support your through COVID-19.

Digital advisory services include:

  • websites and selling online
  • social media and digital marketing
  • using small business software
  • online security and data privacy

General advisory services include:

  • business crisis management and business continuity planning
  • finance management and boosting cashflow
  • staff management and creating a safe work environment
  • retaining and staying connected to customers
  • resilience and wellbeing
  • COVID-19 stimulus packages for small business

The Southern Region Business Enterprise Centre is the ASBAS provider for the ACT and surrounding region.

Phone (02) 6297 3121

More information about ASBAS Digital Solutions

ACT Healthier Work

Healthier Work is a free ACT government service under the Healthy Weight Initiative established to support employers to develop health and wellbeing initiatives within their workplace.

On the ACT Healthier Work website you will find information for leaders (employers, managers) and workers to support you working through the COVID-19 response.

For leaders, this includes information on responding to COVID-19 as a workplace hazard, looking after yourself and your staff (whether working from home or still in their usual settings) and supports available for business.

Visit the ACT Healthier Work website.

Ahead for Business

Ahead for Business includes a website and app for small business owners, a communication strategy and work in local communities to mobilise small business owners and those who support them.

The website connects small business owners with information, programs and interventions that can help with planning, managing every day business stressors and taking action for mental health challenges.

Business owners can get tailored recommendations about useful information and programs by completing the 2-minute Business stressor screen and the 5-minute Mental Health 'Check-Up'.

acknowledgement icon
Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: August 20 2020