Factsheet – Casinos, gaming and gambling venues
Current restrictions in force are part of Step 3.2 of Canberra’s Recovery Plan are outlined in the page below.
Changes to restrictions are scheduled to come into effect at 9am Wednesday 2 December 2020. To find out more check the Changes to Restrictions page.
This information is for all casinos, gaming and gambling venues.
- Each venue can have 25 people across the entire venue OR
- If a venue wants to have more than 25 people, it can have:
- one person per four square metres of usable space in each indoor space (excluding staff)
- one person per two square metres of usable space in each outdoor space (excluding staff)
- maximum of 500 people for each space
Notes on options above
- This capacity excludes staff.
- Do not exceed the capacity limit that applies under standard liquor or fire occupancy loading and regulatory conditions of the venue.
- Do not temporarily divide any usable indoor space or usable outdoor space for the purposes of calculating usable space.
- Usable space is defined as the space people can freely move around in; it does not include:
- restrooms, changerooms and similar areas
- areas occupied by fixtures, fittings, and displays
- stages and similar areas
- staff-only areas and areas that are closed off or not being used.
- An indoor space means an area, room or premises that is, or are, substantially enclosed by a roof and have floor to ceiling walls of solid construction.
- Please see the COVID Safe Event Protocol.
- Event organisers for events for between 201 and 500 people are required to notify ACT Health and submit their COVID Safe plan (via the online form).
- Events over 500 people require an exemption in accordance with the COVID Safe Event Protocol.
- Have a COVID Safety Plan
- Collect contact details
- Request and record first name and phone number of every person who attends the venue.
- Use electronic recording if possible and consider using the Check In CBR App, which is free and easy to use.
- If using a paper record, note the first name, phone number, date and time the person attended and keep the record for 28 days before destroying it securely. Sanitise the pen after each person uses it.
- For more information, see the factsheet about collecting and storing customer information.
- Put up signs
- Display a sign at the entrance saying how many people can be on the premises.
- Place signs at the entry to each usable space saying how many people can be in that space.
- Display messaging for patrons to stay home if unwell.
- Find the signage that best suits your venue/event at our Business resources page.
- Keep activities COVID-safe
- Live music is permitted, but performers should stand at least 2 metres away from the patrons and try to keep 1.5 metres from each other.
- Dancing is not permitted.
- Space gaming machines so patrons can maintain physical distancing of 1.5 metres. Erecting screening between gaming machines (such as Perspex screens) to replace spacing requirements is not permitted. If moving gaming machines from their existing gaming area, please contact Access Canberra first to ensure you comply with gaming legislation.
- Frequently clean shared entertainment facilities such as gaming machines.
- Events for more than 500 people are required to have an exemption under the Event Protocol.
- Serve food and drinks in a COVID-safe way
- Please see information for Cafés, restaurants, food courts and other licenced venues.
- Manage the crowd
- Manage the flow of people through the venue to promote physical distancing, particularly where people enter and leave the venue and different areas.
- Do not let patrons stay in the same space for more than two hours.
- Request patrons remain seated unless it is unreasonable and impracticable (for example, walking in and out of the venue, using restroom facilities or doing activities).
- Encourage groups of people in queues and open areas who do not know each other to keep 1.5 metres apart.
- Prevent people from congregating or mingling in large groups.
- Keep COVID safe
- Take personal responsibility for your own safety.
- Keep 1.5 metres away from people or groups you don’t know.
- Remain seated whenever possible.
- Maintain personal hygiene, including regular hand washing or sanitising.
- Stay home if you’re unwell and get tested if you have COVID-19 symptoms.
- Provide your name and contact number for contact tracing purposes.
- Download the Check In CBR app so it’s easy to sign into participating Canberra venues when you visit.
- The Public Health Directions legislate how businesses can operate during the Public Health Emergency. Please keep up to date with the latest Public Health Directions because you may be fined if you don’t comply with them.
- Canberra’s Recovery Plan: Easing of Restrictions - our roadmap to recovery
- COVID Safety Plan - what it is and how to prepare
- Business resources - posters and other information to help you be COVID-safe
- Collecting and storing customer information - what you need to know
- Check In CBR App - it’s easy to register to use this free and easy to use app
- Keeping safe at work - information on how to keep your customers and staff safe
- WorkSafe cleaning checklist
- How to apply indoor and outdoor capacity rules in your business or venue
- Managing COVID-19 health risk—advice for employers and employees
- Safework Australia—National guide for safe workplaces: COVID-19
- COVID-19 infection control training and resources
- COVID-19 helpline - call 6207 7244
- Access Canberra advice about Stage 3.2 restrictions
- Access Canberra Business Liaison Team on (02) 6205 0900 - for further information on restrictions for venues
- Canberra Business Advice and Support Service - Business owners can receive up to four hours of free, tailored advice and access online business development resources. Call (02) 62973121.
The ACT Government is continuing to support the ACT community as we begin to cautiously reopen our society and economy and learn to interact as the COVID-19 pandemic continues.
Visit the Supporting local businesses page for the full detail of the support available for businesses and eligibility requirements.
Businesses in this sector may be eligible to receive:
- A payment of $15,000 per authorisation to voluntarily surrender gaming machine authorisations.
- waiver/refund of gaming machine tax liabilities for clubs for March 2020 gaming activity (for clubs that pay tax monthly) or gaming activity in the first quarter of 2020 (for clubs eligible to pay tax quarterly).
- rebate of fixed water and sewerage charges on Icon Water bills for the next two quarters (for community clubs).
- a freeze on annual increases to a range of government fees and charges
- six-month payroll tax waiver from April to September 2020.
- a further payroll tax waiver for businesses unable, or essentially unable, to trade from 1 October to 31 December 2020 due to COVID-19 health related restrictions.
- interest free payroll tax deferrals until July 2022 (for businesses with Australia-wide wages of up to $10 million)
- rent relief for commercial property owner-operators and commercial property tenants; and
- free infection control training.
Find out what else the ACT Government is doing to support Canberrans on the Economic Survival Package page.
Find out more about the Commonwealth Government’s Economic Response to the Coronavirus on the Treasury website.