Community facilities

Factsheet – Community facilities

Current restrictions in force are part of Step 3.2 of Canberra’s Recovery Plan are outlined in the page below.

Changes to restrictions are scheduled to come into effect at 9am Wednesday 2 December 2020. To find out more check the Changes to Restrictions page.

Capacity of venue

This information covers community facilities and venues such as community halls, youth centres and public libraries. It includes outdoor facilities such as skate parks, dog parks and campgrounds.

  • Each community venue can have 25 people across the entire venue OR
  • If a venue wants to have more than 25 people, it can have:
    • one person per four square metres of usable space in each indoor space (excluding staff)
    • one person per two square metres of usable space in each outdoor space (excluding staff)
    • maximum of 500 people for each space.
  • Libraries can have:
  • one person per four square metres of usable space for each indoor space
  • one person per two square metres of usable space for each outdoor space
  • there is no cap on organised tour groups.

Notes on options above

  • Do not exceed the capacity limit that applies under standard liquor or fire occupancy loading and regulatory conditions of the venue.
  • If the venue is being used for the supply of liquor, service of a meal, an organised sporting facility, or another function/activity addressed separately in the Public Health Direction, the provisions relevant to those activities also need to be complied with.
  • Do not temporarily divide any usable indoor space or usable outdoor space for the purposes of calculating usable space.
  • Usable space is defined as the space people can freely move around in; it does not include:
    • restrooms, changerooms and similar areas
    • areas occupied by fixtures, fittings, and displays
    • stages and similar areas
    • staff-only areas and areas that are closed off or not being used.
  • An indoor space means an area, room or premises that is, or are, substantially enclosed by a roof and have floor to ceiling walls of solid construction.


  • Please see the Event Protocol.
    • Event organisers for events for between 201 and 500 people are required to notify ACT Health and submit their COVID Safe plan (via the online form).
    • Events over 500 people require an exemption in accordance with the COVID Safe Event Protocol.
What community facilities need to do
  • Have a COVID Safety Plan
  • Collect contact details
    • Request and record first name and phone number of every person who attends.
    • Use electronic recording if possible. The Check In CBR App is free and easy to use. It is the responsibility of the community facility to register and make available a QR code for the purposes of collection of contact details for any hirers.
    • If using a paper record, note the first name, phone number, date and time the person attended and keep the record for 28 days before destroying it securely. Sanitise the pen after each person uses it.
    • For more information, see the factsheet about collecting and storing customer information.
  • Put up signs
    • Display a sign at the entrance saying how many people can be on the premises.
    • Place signs at the entry to each usable space saying how many people can be in that space.
    • Display messaging for visitors to stay home if unwell.
    • Find the signage that best suits your venue/event at our Business resources page.
  • Manage the crowd
    • Manage the flow of people to promote physical distancing, particularly where people enter and leave the facility.
    • Encourage people to keep 1.5 metres away from other people/groups they do not know.
    • Encourage everyone to leave the facility quickly afterwards.
    • Discourage gatherings in communal spaces.
  • Keep activities COVID safe
    • Organisations that use community facilities must also comply with the restrictions for their organisation or activity. For example, dance companies will need to adhere to restrictions for dance, and sporting teams will need to adhere to restrictions on community sport.
    • Follow the guidance that is posted at community venues, facilities or parks.
    • Limit sharing of any equipment used in the community facility.
    • Clean any shared equipment after use.
    • Caravan parks, camping grounds and campsites must clean high-touch areas, communal and restroom facilities and other shared areas frequently.
  • Keep COVID safe
    • Follow your COVID Safety Plan.
    • Clean high-touch areas and objects frequently—download the WorkSafe cleaning checklist for more information.
    • Encourage physical distancing of 1.5 metres between people and groups that don’t know each other.
    • Ask any staff, community members and other participants to stay home if they are feeling unwell.
What the public need to do
  • Take personal responsibility for your own safety.
  • Keep 1.5 metres away from people or groups you don’t know.
  • Don’t gather in communal areas.
  • Maintain personal hygiene, including regular hand washing or sanitising.
  • Follow the restrictions for both the venue and your organisation’s activity.
  • Stay home if you’re unwell and get tested if you have COVID-19 symptoms.
  • Provide your name and contact number for contact tracing purposes.
  • Download the Check In CBR app so it’s easy to sign into participating Canberra venues when you visit.
Follow Public Health Directions
  • The Public Health Directions legislate how businesses can operate during the Public Health Emergency. Please keep up to date with the latest Public Health Directions because you may be fined if you don’t comply with them.
Other advice and tools
Recovery support

The ACT Government is continuing to support the ACT community as we begin to cautiously re-open our society and economy and learn to interact as the COVID-19 pandemic continues.

Visit the Supporting local businesses page for the full detail of the support available for businesses and eligibility requirements.

Businesses in this sector may be eligible to receive:

Find out what else the ACT Government is doing to support Canberrans on the Economic Survival Package page.

Find out more about the Commonwealth Government’s Economic Response to the Coronavirus on the Treasury website.

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Acknowledgement of Country

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

Last Updated: November 13 2020